Nintendo of Canada Ltd. respects the privacy rights of our visitors and is committed to
protecting the information we may collect about you online. To further this commitment,
disclose, update and protect the information you provide online to Nintendo of Canada Ltd.
not apply to information collected by Nintendo of Canada Ltd. other than through its
Visitors to Nintendo of Canada Ltd.'s web sites from outside of Canada are advised that
of Canada, which may not necessarily be the same as the laws and regulations of your
home country. Nintendo of Canada Ltd. recommends that you NOT provide personal
information if you are not a resident of Canada. Any information that you provide to
Nintendo of Canada Ltd. online will be treated in accordance with the laws and
regulations of the province of British Columbia and the laws of Canada which may
apply in British Columbia.
Nintendo of Canada Ltd. fully adheres to the standards, requirements and policies
of the Entertainment Software Rating Board's Privacy Online Program (ESRB Privacy
Online). ESRB Privacy Online is a third party seal provider whose mission is to
protect consumers' online privacy and make the Internet a secure, reliable and
private place to share information and conduct business. ESRB Privacy Online promotes
and enforces established principles and guidelines for fair information practices that
include requirements of full disclosure, notice, and informed consent.
All of Nintendo of Canada Ltd.'s web sites meet online information collection and
use practices established by ESRB.
At present, Nintendo of Canada Ltd. only operates the web site located at www.nintendo.ca.
- What types of information (if any) may be collected from you and by what means
- How such information may be used
- The consequences (if any) if you choose not to provide personal information
- Who (if anyone) is collecting your personal information
- How this information may be used, including, who (if anyone) it might be shared with
- How Nintendo of Canada Ltd. ensures data security, quality, and integrity
- How you can confirm and, if necessary, change the personal information Nintendo
of Canada Ltd. maintains
- In what circumstances Nintendo of Canada Ltd. will delete personal information
which it has collected
- Where and how to ask questions or file complaints
Nintendo of Canada Ltd. may, however, from time to time add new sites that may or may
not be listed above.
of Canada Ltd., and entities controlled by Nintendo of Canada Ltd., and does not
apply to: (1) Nintendo of Canada Ltd.'s parent company Nintendo of America Inc.;
(2) Nintendo of America Inc.'s parent company, Nintendo Co. Ltd.; or (3) Nintendo
Co. Ltd.'s other international subsidiaries or distribution partners. This Privacy
Policy also does not apply to web sites maintained by other companies or
organizations to which we link.
When you click on a hyperlink displayed on our web site, you may be leaving Nintendo
of Canada Ltd.'s web site and entering another web site for which this Online
although in most instances a new browser window will be opened when a hyperlink
is redirecting you to a web site which we do not operate or control. This may
not always be the case, however. Therefore, before providing any personal
information which may be requested from you, you should first verify the Uniform
Resource Locator (URL) or the hypertext transfer protocol (http) address displayed
by your web browser to confirm whether or not you are still accessing a web site
apply to your visit.
Furthermore, some e-mail addresses shown on our sites belong to other companies
or organizations. Therefore, prior to sending your e-mail, you should always
verify the hostname of the e-mail address (e.g. firstname.lastname@example.org), to
determine the recipient of the e-mail. If the hostname is not nocl.nintendo.com,
Nintendo of Canada Ltd. is not the recipient of the e-mail and this Online Privacy
Policy will not apply to your e-mail and its contents.
You should carefully review the privacy statements or policies on any other site
that you visit or wish to send e-mail to because those privacy statements or
policies will apply to your visit and e-mail sent to that site and may be very
sites operated by Nintendo of Canada Ltd. will sometimes redirect you to a
web site operated by Nintendo of America Inc. and will sometimes provide you
with e-mail addresses which are owned by Nintendo of America Inc., you should
As stated earlier, web sites operated by Nintendo of America Inc. are not
by Nintendo of America Inc. through its web sites subject to this Online
Nevertheless, Nintendo of America Inc. is a licensee and participating member
in the Entertainment Software Rating Board's Privacy Online Program
(ESRB Privacy Online). Each of the sites listed on
is operated by Nintendo of America Inc. and is subject to Nintendo of America Inc.'s
What information is collected and for what purpose is it being collected
In order to give you the best experience on our site, Nintendo of Canada Ltd.
may collect demographic and aggregate information from its online visitors who
access its sites. Demographic information is anonymous information, which may
include age, gender, geographic location, game genre interests, or what
platforms you own. Aggregate information is data about a group or category
of services or users from which individual identities have been removed.
In other words, how you use a service may be collected and combined with
information about how others use the same services, but no personal information
is associated to this information. Therefore, demographic information and
aggregate information are not considered personal information as neither is
linked to an identifiable individual.
The types of information requested for each activity and the ways the information
may be used are described below.
Online Resumes and Media Applications
Some of our sites allow users to submit personal information in a business capacity
(e.g., resumes, applications or proposals). Personal information collected in this
capacity will be used solely for the purpose specified. For example, resume
submissions will be used for the sole purpose of accepting and evaluating
candidate applications for job postings.
User comments and e-mail
Our web sites will sometimes invite users to provide us with their comments on our
products or on certain events. Users who wish to provide us with their comments
will sometimes have the option of also providing us with their name and e-mail
address. We do not require users to provide us with such information, however.
Comments provided to Nintendo of Canada Ltd. by users may be posted on our web
sites. Alongside such comments, we may also post the user's first name and last
initial as well as the city and province which this user has indicated he or she
is from. However, we will ensure that any such postings on our web sites do not
contain any personal information.
To the extent an online form or an e-mail submitted by a user contains personal
information, we will only use such personal information to the extent it is necessary
to respond to any comment or question from such user. We will limit access to such
personal information and will keep such personal information in a secure system.
Although most online forms and e-mail messages submitted by users are
deleted after we respond, in certain cases hard copies or data extracts
may be kept on file. Any such copy or any such information, to the extent
it is personal, will also be stored in a secure location.
drive when you visit a web site. These files identify your computer and record
your preferences and other data about your visit so that when you return to the
site, the site knows who you are and can personalize your visit. The cookies used
on our sites are not linked to any personal information about you.
improve our sites by seeing which areas, features and products are most popular;
to personalize the site and make recommendations based on products you have
examined while visiting our site as well as to improve the site experience.
As already mentioned, the information collected by the cookies we use is not
personal information insofar as it is not identifiable to you specifically.
As technology advances and cookies provide more functionality, we expect to
utilize them in different ways. As we do so, we will update this Policy to
provide you with more information.
Most browsers are automatically set to accept cookies. You can disable
cookies or set your browser to alert you when cookies are being sent.
However some areas may not function properly if you do so. There are
many sources for additional information about Internet cookies, and we
research on the topic so you can make an informed decision about
accepting them from any site.
Nintendo of Canada Ltd. also uses "web beacons" (a.k.a. "web bugs," "action
tags," "pixel trackers," or "clear GIFs") which are small, graphic images
on a web page, web-based document or in an e-mail message that are designed
to allow us or a third party to collect certain information and monitor
user activity on our sites. Web beacons are invisible to the user because
they are typically very small (only 1-by-1 pixel) and have the same color as
the background of the web page, document or e-mail message. We may use web
beacons to collect non-personal information such as the IP address of the
computer that the web beacon is sent to, the URL of the page the web beacon
comes from, and the time it was activated (such as when you view the web page,
advertisement or e-mail that contains the web beacon). Web beacons can be
linked to personal information, but we do not use web beacons that link to
personal information. We may permit third parties to place web beacons on
our sites, but these web beacons are not linked to personal information either.
Nintendo of Canada Ltd. maintains log files, which contain Internet Protocol
("IP") addresses. An IP address is a numeric address that is assigned to your
computer by your Internet Service Provider. We do not link IP addresses to
personal information. In general, we only use log files to monitor traffic
on our Web sites and to troubleshoot technical problems. In the event of
abuse, however, we may block certain IP addresses.
Collection of personal information from Children under 13
Nintendo of Canada Ltd. recognizes a special obligation to protect personal
information obtained from young children. As such, we encourage parents and
guardians to spend time online with their children, and instruct their
children to never give out their real names, addresses or phone numbers,
without permission, when using the Internet.
What safeguards does Nintendo use to protect my personal information?
Nintendo of Canada Ltd. maintains reasonable safeguards in an effort to
ensure the security, integrity and privacy of the personal information we
collect. We also have implemented reasonable security measures in an effort
to protect against the loss, misuse and alteration of the information under
our control. Personal information collected by Nintendo is stored in secure
operating environments that are not available to the public (e.g., locked rooms)
and access to that information is limited to employees who need the information
to provide you with our products or services.
Changes to this Policy
We reserve the right to make changes in this policy. If we make such changes,
we will post the changes and change the date at the top of the policy. Please
check back from time to time to ensure you are aware of any changes in our
Where and how to ask questions or file complaints
If you have any questions, complaints, or comments regarding our Privacy
Policy statement or practices, please send an e-mail to the following address: